Frequently Asked Questions

Still Got

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.


No. We offer free shipping on orders over $200 to most metro areas. Areas out side our free shipping metro area attract the standard postage rate.

Orders placed before 12pm AEST will ship same day (excluding weekends). A lot of the time we will still get orders shipped same day after this deadline, but it is not guaranteed. If your order will take longer than that to ship, we will contact you to confirm a delivery time.

We offer free return shipping within 30 days of your purchase. Simply follow this link to obtain a return authorisation.

Alternatively, contact one of our friendly staff to help with your arrangements.

Yes. Allied Auto Online do not cover any customs fee's or import duty / taxes.

Absolutely! Missed the cut off for same day shipping? Get in contact with us either by phone or SMS and we can arrange it for you.

We would appreciate you not turning up until you have received an email or SMS that your order is ready. Thank you. 


Nearly! We keep the majority of our items in stock, however we have partnered with some amazing companies close to us to help better our range.

If there is any problem with supply of your order, one of our team will contact you to talk about it.

We offer: Paypal, Credit Card, Afterpay, Bank transfer. Please note: your order will not be shipped until payment has been cleared.

Whilst we try to ensure our listings are as accurate as possible, sometimes there are problems. If your part turns out to be wrong, simply contact our office, return the part and we will give you a full refund* (Subject to Terms & Conditions).

If your order has not been shipped you can change your order.

In most instances, our products are aftermarket brands. However, on occasions, we do sell some OE branded parts and use some OE branded parts in our kits that we make on site in Melbourne.

Allied Auto online source components for Engine Timing Belt Kits from leading global
OEM brands such as GMB, Gates, Koyo, NTN, INA and NSK. Proudly manufactured to industry leading standards and specifications. All our timing belt kits are warrantied for the full length of the original manufacturer's recommended
timing belt service interval - conditions apply.

Our water pumps are supplied by Basco Wholesale for our timing belt kit and are precision engineered from cast aluminium, to suit Australian conditions and unitised for easy installation and watertight operation.

Whilst we would love to 100% guarantee your vehicle, unfortunately we cannot. A lot of our fitment information comes from our suppliers and we have no control over. However, we are fully committed to getting you the correct parts for your vehicle, so if something does go wrong, we got your back!


We offer a standard 1 year, 20,000km (whichever occurs first) warranty on all products. You can extend your warranty by registering your product once you have received it.
Full warranty terms can be found on our Terms & Conditions page.

If a part is found to have a fault from manufacture, then labour and parts can be covered.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

If you have further questions on this, feel free to reach out.